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Your Campus. Your Services.
Your local campus has the following services to help you get started and get it all done: 

Academic Advising

Welcome to UCF Valencia West/Osceola academic advising office. Our mission at the Regional Campuses is to provide high quality academic undergraduate advising for current and prospective students.

We are professional advisors, ready to assist students to plan a successful academic path towards their degree. In addition to undergraduate advisement we are here to assist students with a wide range of services, including, but not limited to:

  • Schedule planning and registration issues
  • Transient/transfer course evaluation
  • Academic probation policy questions
  • Admission to limited-access majors
  • Graduation

We encourage all students to speak to an academic advisor at least once each semester or as often as necessary to ensure their academic progress and success.

Schedule an appointment to visit us at Valencia West or Valencia Osceola campuses.

Building 11, Room 104

Building 4, Room 234

We hope your decision to visit this website has been helpful experience in finding information.
Please do not hesitate to contact us. We look forward to meeting with you!

Advisors contact information

Lourdes Acevedo
DirectConnect to UCF Advisor
UCF Velencia Osceola

Venessa Delgado
UCF Academic Advisor
UCF Valencia Osceola Campus

Lisa Cruz
Assistant Director, Advising Services
UCF Osceola/West Campuses

Kim Martinez
UCF Direct Connect Advisor
UCF Valencia Osceola Campus

Peer Advisors
UCF Valencia Osceola Campus

Enrollment Services Office

The UCF Valencia Osceola Enrollment Services Office offers assistance in the areas of Admissions, Financial Aid, and Registrar functions.

The office is located in room 234 building 4 of the Valencia Osceola campus. For further assistance at UCF Valencia Osceola please contact 404.582.4190 or email ucfvalenciaosceola@ucf.edu.

Hours of operation:
Fall and Spring semesters, Monday through Thursday 8:30am – 5:30pm, Fridays 8:00am – 3:00pm

Summer semesters, Monday through Thursday 8:30am – 6:00pm and Fridays 8:00am – 12:00pm.


    What do you need to do to apply to UCF?

    Step 1: Apply to UCF and pay $30 application fee

    1. The application fee must be either paid online or mailed by check or money order to the Orlando campus undergraduate admissions office.
    2. Students who have not graduated high school, prior to applying to UCF, should contact undergraduate admissions in Orlando at 407.823.3000. Students interested in applying to the graduate school should contact graduate studies at 407.823.2766.

    Step 2: Submit ALL transcripts to receive an admission decision

    Step 3: Submit supporting documentation

    Step 4: Complete the Health Immunization form

    Step 5: Check your Application Status on myUCF

    Step 6: Orientation Registration

    Transfer Students

    If you wish to transfer to UCF, you may apply up to one year prior to the term you wish to enroll. All applicants are considered on a space-available basis and you should apply as early as possible to also meet financial aid. For more assistance, contact the Valencia Osceola Enrollment Services Office at 407.582.4190 or email ucfvalenciaosceola@ucf.edu.


    Current students can drop off registrar documents to the UCF Valencia Osceola Enrollment Services office.

    We can also answer general questions about readmissions, senior citizen audits and questions about using the MY UCF Registrar functions.

    You can download registrar forms here.

    Steps to Register

    Prior to registration it is wise to familiarize yourself with your major by meeting with your academic advisor and pulling a DARS degree audit.

    Students can search for classes, add classes to their shopping cart and self-register all through MyUCF. UCF’s web enrollment guide walks you through step-by-step.

    Change of Major

    Before changing your major it is best to speak with an academic advisor to discuss your options and how the change of major can impact your progress at UCF.

    The change of major is an online process that is accessed through MyUCF.

    Consult the Change of Major instructions for more information.


    Student’s applying for readmission need to submit a readmission application to UCF’s Registrar’s Office.

    Before starting the readmission process students should see a UCF academic advisor to discuss readmission policies and degree options.

    Schedule your appointment today by calling 407.708.2471. For more information, consult the Readmission Process Instructions and policies.


    Current college students that need to complete coursework at another institution to fulfill degree requirements can do so by becoming a transient student.

    Courses taken as a transient student need to be approved by your college before they are transferred to your home institution.

    To start the transient process, go to www.flvc.org and complete the Transient Student Admissions Application.

    Here is the Academic Calendar.

    Financial Aid

    What do you need to do to get financial aid at UCF?

    Step 1: Complete the FAFSA If the FAFSA application priority date (March 1st) is missed, students should apply as soon as possible to be considered for financial aid that is still available.

    1. Use UCF’s school code: 003954

    Step 2: If you have Bright Futures, contact them to switch it to UCF

    Step 3: Watch your To Do list on myUCF

    Step 4: Check your Knight’s email for communication from Financial Aid

    Step 5: Check the financial aid website for important information

    Health Services

    Students can acquire and submit the necessary forms required to satisfy UCF’s mandatory proof of immunizations at the UCF Valencia Osceola Enrollment Services office.

Student Services Office

The Student Services office, serving the UCF Valencia Osceola campus, renders a wide range of services for its students.

The office shares responsibility for coordinating new student orientation, assisting with veterans benefits, accommodating learning and physical disabilities, and registering new student organizations among other items.

Student Services also serves as a liaison unit to the Orlando campus for departments such as Career Services, Counseling Services, Recreation and Wellness, Office of Student Rights and Responsibilities, and others housed within the Division of Student Development and Enrollment Services.

To ensure new and returning students receive a positive experience during their time at UCF, Student Services works locally with Academic Advising, Enrollment Services, Regional Outreach Services, and various faculty and administrative staff in Valencia Osceola to meet the needs of students.

The office is located in Building 4, Room 234 on the Valencia Osceola campus. For further assistance at UCF Valencia Osceola please contact 407.582.4190 or email ucfvalenciaosceola@ucf.edu.

Hours of operation:
Fall and Spring semesters, Monday through Thursday 8:30am – 5:30pm, Fridays 8:00am – 3:00pm

Summer semesters, Monday through Thursday 8:30am – 6:00pm, and Fridays 8:00am – 12:00pm.

    Orientation Services

    New Student Orientation sessions are coordinated on the Valencia West campus through the Student Services office.

    This includes on-site and virtual orientation sessions. Course registration restrictions are removed by the Student Services office once all requirements are completed for orientation, which includes meeting with an academic advisor prior to, during, or following completion of orientation. Only students seeking to attend classes in Valencia West should register for orientation.

    Once students are admitted, they can register for orientation.

    Payment for Orientation is $35.00. If coming to a live Orientation, you can pay with a check or money order when you arrive at Orientation.

    For more information contact your Student Services office at:

    Phone: 407.582.4190
    Fax: 407.582.5503

    All students attending orientation through the Valencia West campus should be transfer students. Students who have recently completed high school and/or may have completed dual enrollment prior to graduating should make plans to attend an orientation session on the UCF Orlando campus.

    Veterans Services

    Veterans Services are available for all veterans and veteran dependents that utilize VA education benefits to further their education.

    To receive VA educational benefits, you must be certified through the university. Eligible students are urged to consult their Student Services office early in the process in order to meet VA deadlines and to receive other information.

    Certification paperwork may be submitted to the Student Services office or faxed to Orlando Veterans Academic Resource Center or VARC as soon as a class schedule is finalized.

    Paperwork, miscellaneous information, and work study opportunities are among the services provided for regional campus veterans and vet dependents at the UCF Regional Campuses. Please, visit the UCF Veterans Services website.

    VARC Hours
    Monday & Thursday 9:00 am to 5:30 pm ;
    Tuesday, Wednesday & Friday 9:00 am to 5:00 pm

    The Veteran Academic Resource Center (VARC) is located in the Knights Plaza. The phone number is 407.823.2707.

    Student Accessibility Services (SAS)

    SAS provides testing accommodations, classroom accommodations and help in completing university paperwork, resumes, and registration for students with documented disabilities.

    You must contact the Student Services office for further information and/or to register for these services.

    To learn more about this process and possible accommodations, please check out the Student Accessibility Services website and click on Documentation Requirements.

    For more information on SAS, please call 407.582.5500.

    Career Services

    The Office of Career Services provides access to professional development opportunities and career exploration, and the Experiential Learning office is an academic program that offers work experience in their program of study while pursuing their degree.

    The Student Services office for the Valencia Osceola campus serves as liaison to both Career Services and Experiential Learning, and you can find assistance and information on creating a cover letter, resume development, workshops, and occasionally mock interviews.

    Student Services also maintains a list of internships and job postings on bulletin boards as a convenience for regional campus students.

    For more information or assistance, contact the Valencia Osceola Student Services office, or, you may logon to Career Services website.

    Recreation & Wellness

    The Recreation and Wellness Center is pleased to partner with the Student Government Association, Regional Outreach Services and Regional Campus Administration to extend our services to students on the Regional Campuses.

    The Recreation and Wellness Center provides memberships to the Planet Fitness (Metro West) for all currently enrolled UCF Valencia Osceola students. Planet Fitness is dedicated to providing a unique environment in which anyone can be comfortable. They promote a diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

    For more information on what Recreation and Wellness provides, please visit our website.

    Regional Outreach Services (ROS)

    ROS or Regional Outreach Services is a unit of the Office of Student Involvement and is operated and led by students.

    It strives to serve students’ needs by providing services such as free printing, passes to regional wellness centers, free Scantrons, off campus activities and campus networking opportunities throughout the semester.

    Many of these services are provided in collaboration with the Student Services. Free beverages and snacks are provided in the student lounge during office hours.

    ROS also serves as the campus liaison to the Student Government Association (SGA) assisting in fulfilling the functions of SGA at the campus.

    Aside from providing funding for ROS, SGA is responsible for allocating and distributing the student activity fees.

    These allocations also fund events and services at the Orlando campus that are available to all students including homecoming activities, speakers, comedians, movies, recreation and wellness center, student union, personal counseling, legal services, scholarships, and funding for student organizations.

    Regional Campus students may participate in SGA elections online. Senate elections are held each fall semester, and presidential elections are held each spring semester.

    Please visit the Regional Campuses Facebook page for the latest activities and events scheduled for Valencia West, or stop by the office during office hours.

    The ROS office is located in Building 11, Room 104.

    Clubs and Organizations

    With more than 400 clubs and organizations you can join, UCF Valencia West has something for everyone.


Have a Question?

For more information about UCF Valencia Osceola admissions, advising, financial aid or student resources, call 321.682.4190 or email ucfvalenciaosceola@ucf.edu.

Ready to DirectConnect to UCF? Sign up here.

DirectConnect to UCF Office

The DirectConnect to UCF Office is located in Building 11, Room 104 of the Valencia Osceola campus, 407.582.5500, ucfvalenciawest@ucf.edu

Hours of operation: Fall and Spring semesters, Monday through Thursday 8:00am – 5:30pm, Fridays 8:00am – 3:00pm

Summer semesters: Monday through Thursday 8:00 am – 5:30 pm.
Friday 8:00 am – Noon.

IMPORTANT: Cash is not accepted as payment for any fee at the Valencia Osceola campus.

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    ID cards and Nursing badges

    Student I.D.’s are issued for both undergraduate and graduate students after registering for at least one UCF class.

    A current UCF I.D. is necessary to obtain student services, including online testing and computer and library resources. There are also many extra privileges given to students in the community who hold current UCF I.D.’s.

    We can take your photo for your picture I.D. at UCF Valencia Osceola.

    When you complete an Academic Advising appointment and attend a live Orientation, you will have your picture taken prior to Orientation and after confirmation that you have registered for a UCF class, you will be given your student ID.

    For those students completing a virtual Orientation, plan to have your picture taken when you come for your Academic Advising appointment.

    After we confirm you have registered for a UCF class, you may pick up your student I.D. at the UCF Valencia Osceola campus.

    We can take your photo for your picture I.D. at UCF Valencia West Campus.

    Parking decals

    Parking decals are obtained free from Valencia College Campus Security.

    If you currently have a Valencia College parking decal, you may continue to use it until it expires.

    To obtain a new decal, please bring your Driver’s License, car registration, and UCF student I.D. to the Security Office on the Valencia College campus.

    Location: SSB 117
    Phone: 407.582.4000
    Hours: Security office hours 8:00 am – 9:00 pm

    Parking Decals obtained for the regional campus locations are valid only at the respective campuses. To park on the Orlando campus, an Orlando Campus decal must be purchased or a daily rate must be paid. For Information about obtaining an Orlando Campus parking decal click here .

    UCF Cashier station for tuition and fees payments

    The University of Central Florida now requires all tuition and fees to be paid electronically or via check or money order. Students should be able to pay all tuition and fees electronically. Fees can be paid in Building 4, Room 234, on the Valencia Osceola campus.

    Tuition and fees can be paid without an added convenience charge using an electronic check. The convenience fee of 2% of the total payment will be assessed for MasterCard, Discover, and American Express. VISA is not accepted.

    Students may also send their tuition fee payments to:

    UCF Student Account Services
    Attn: Payment Processing
    P.O. Box 16015
    Orlando, FL 32816-0115

    Please write your name and PID on your check or money order.

    Payments must be postmarked by the day of the fee payment deadline. Please do not send cash through the mail.

    For questions, please call the Cashier’s Office at 407.823.3434.

    Textbook Purchasing

    Textbooks for students attending live and mixed-mode classes at UCF Valencia Osceola can be obtained at the Valencia College bookstore on the Osceola campus. Bookstore hours of operation are provided below.

    For students attending video-streaming or online classes, please contact the UCF bookstore at 407.823.3355 or via e-mail at textbooks@ucf.edu for information regarding books.

    An alternate bookstore is number 407.823.2665. Textbooks may be purchased from online sources other than the bookstore.

    Book loans are available for students receiving financial aid. Apply for this by completing a Short Term Advance for Books application.

    Location: Building4, Room 103
    Phone: 407.582.4160
    Hours: Monday – Thursday 8:00 am – 6:30 pm, Friday 8:00 am – 3:00 pm

    Webcourses@UCF Help

    UCF Valencia Osceola staff and faculty wish to ensure your web learning experience is both fun and productive.

    If you are experiencing difficulties with navigating your webcourses, please contact Webprep for assistance.

    Email: webprep@ucf.edu

    For additional information about navigating online and video streaming courses, check out KnightsPrep info.

    Lost and Found

    If you believe that you lost an item in building 4, please contact the DirectConnect to UCF Office with a detailed description of the item.

    If you find an item in building 4, please bring it to the DirectConnect to UCF Office. Lost and found items are turned over to VC Security at the end of each semester.

UCF Valencia Osceola Directory

The UCF Valencia Osceola Directory is a listing of all the faculty and staff members.

Registration for Testing

You can signup to take a test at your local campus by visiting the Online Registration site.

Campus Safety and Security

UCF Valencia West

Location: Building 2, Room 117
Phone: 407.582.1000
Hours: The Security office is open from 8:00 am – 9:00 pm. However, security is on campus 24 hours a day.

After business hours: 407.932.2625 or 321.687.3543

Hours: The Security office is open from 8:00 am – 9:00 pm. However, security is on campus 24 hours a day.

Campus security is provided by Valencia College. Please call 911 for emergencies and Valencia College for non-emergencies.

Learn what your local campus is doing to keep you safe. In accordance with the Clery Act, you can access the UCF Annual Security and Fire Safety Guide here.

Technology/Computer Lab

Well-equipped computer labs provide a wide variety of computer software applications, including statistical analysis, word processing, spreadsheets, databases, and graphics at the regional campuses.

The computer labs provide access to MyUCF, the student e-mail system, and are available to students with valid student I.D.’s.

UCF Valencia Osceola
Location: Building 4, Room 202
Phone: 407.582.4155 for information
Hours: Monday – Thursday 7:00 am – 10:00 pm, and Friday 7:00 am – 5:00 pm

A Valencia copy card can be purchased at the library for printing.

Writing Center

A Writing Center is not currently available on this campus.

Library Services

The UCF-Valencia joint-use library is where you can enjoy the same services as the main campus library, including access to online databases and Interlibrary Loan.

Student Complaints and Appeals


UCF Valencia Osceola

1800 Denn John Lane
Building 4, Room 234
Kissimmee, FL 34744

Phone: 321.682.4190
Fax: 407.582.4859

Email: ucfvalenciaosceola@ucf.edu

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